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SITUATION IN THE CZECH REPUBLIC

Main "umbrella activities" on the field of benchmarking in the Czech Republic are made by Czech Society for Quality (www.csq.cz). It is in accordance with the approach of many national or global "quality" societies (e.g. APQC, EFQM…). It is also in accordance with the objectives of CSQ, which is National Partner Organization of European Foundation for Quality Management. The Czech Republic is also a member of GBN (Global Benchmarking Network) through CSQ.

For benchmarking activities and their coordination CSQ established web domain www.benchmarking.cz. This web site is continuously developed and improved to meet needs and requirements of benchmarking community in the Czech Republic

CSQ also provides licenced training for benchmarking consultants. The training program covers seven days in following steps:
  • Introductionary two-days seminar
  • One-day workshop for benchmarking site visits preparation
  • Two days for conducting site visits
  • One day analytical workshop
  • One day implementation seminar and consultancy


  • For potential benchmarkers CSQ prepared three-day open seminar "Benchmarking basics", which is possible to conduct also internally for individual organization. This seminar has a following program:
    1. CSQ and benchmarking
    2. Introduction to benchmarking
    3. Benchmarking Code of Conduct
    4. Benchmarking and strategic issues (incl. Balanced Scorecard)
    5. Benchmarking and change
    6. Introduction to process management
    7. Setting priorities for process improvement
    8. Process of benchmarking - models
    9. Four-step model of benchmarking process
    10. Benchmarking and Knowledge management
    11. Benchmarking and EFQM Excellence Model
    12. Mistakes and the role of benchmarking consultants
    CSQ also organizes Interests days or special workshops which covers interesting topics for benchmarking.
     
    (c) ČSJ   Více informací:  benchservis@csq.cz   www.csq.czDesign & Graphics © 2002 Magicware, s.r.o.